Privacy Policy - IguVerse

Privacy Policy

We, at IguVerse LLC ("us", "we", or "our"), consider it essential to uphold your right to privacy, as well as respect your desire to maintain privacy. Nevertheless, we may be required to use your data to provide access and improve the services offered by us or associated with us. The purpose of this Privacy Policy is to inform ("The Website") IguVerse Mobile Application ("The App") users regarding what kind of information we collect, what we do with this information, and how this information is protected. The primary language the policy is written in is English, and should there be any conflicts between a translated version and the English version, the latter shall control. IguVerse LLC is incorporated in Saint Vincent and the Grenadines. However, being a global business, we may outline such provisions in this Privacy Policy that comply with different jurisdiction-specific laws.


By accessing or using the Website or the App and its affiliated services, the personality or the entity ("you") accept and agree to the present Privacy Policy and consider its data administration practices acceptable in regard to you. If you do not agree and/or accept all of these terms of use, then you are not allowed to access and/or use both the Website and the App and shall discontinue its use immediately.


IguVerse reserves the right, in our sole discretion, to make changes or modifications to this Privacy Policy at any time and for any reason without any notice. It is your responsibility to regularly review the present document in order to be aware of the changes we have applied to it. Should you continue accessing and/or using the Website or the App, you would be subject to and will be deemed to have been made aware of and to have accepted the changes in any revised Privacy Policy.


The present Privacy Policy applies to all users of the Website or the App, be it an individual, a merchant or a legal entity. By accessing and using the Website or the App, as well as our affiliated services, you are deemed to become an IguVerse user.


The information covered in this Privacy Policy is your personal information. We define personal information as any data or an opinion that relates to an identified or reasonably identifiable personality, no matter its truthfulness and materiality. We value your confidentiality and strictly follow this rule in relation to any reformation received by us about you. For this reason, we do not disclose your personal information if we are not required to do so. Common examples of personal information include your name, username, password, IP address, unique device identifiers, gender, signature, address, telephone number, email, date of birth, bank account and digital wallet details, billing and credit or debit card details, photos and videos of you, other identification credentials and biographical details, and commentary or opinions about you.


Our services are designed to only the essential information necessary for the functioning of our services. We might also connect data for analytics and various third-party services. We do not collect information about your name and address if you do not choose to provide it to us. Unless specified otherwise, all Data requested by the App or the Website is mandatory, and failure to provide this Data may make it impossible for the Website or the App to provide its services. In cases where this App or the Website specifically states that some Data is not mandatory, users are free not to communicate this Data without consequences to the availability or the functioning of the services. We may collect some or all of the following types of information:


As it has been described in the previous section, we might use your personal information for the needs of the Website and the App, third-party applications, as well as analytics, including some sensitive information. Sensitive information is: • information or an opinion about your gender, racial or ethnic background • political beliefs or affiliations • religious beliefs or affiliations • philosophical beliefs • sexual orientation or practices • criminal record • health information • other information of that kind We do not disclose any sensitive information about you. We will only collect such information if you consent and for the reasons that are necessary for the operation of our services. By consenting to the use of your sensitive information, you only approve the utilization of such information for the purposes mentioned in this document.


The Website and/or the App will access your information through the use of "cookies". Cookies are small pieces of data that originate from the website and are stored in your web browser. With the help of cookies, we are able to identify you when accessing or using the Website or the App and receive information from you that makes it possible for us to deliver a more customizable service. The Data we might collect from you by using cookies include your IP address, web browser details and online activity. We utilize two types of cookies: • permanent cookies that are stored on your device and can remain for a long period of time (up to 10 years) • session cookies that are deleted once your web browser is closed The cookies used by us might also include analytical or tracking cookies which we will utilize for analytics, including identifying the number of visitors and your use of services, advertising specifically directed at you and re-targeting cookies. By enabling cookies on our Website and/or our App, you consent to the use of cookies and their processing by us, as laid out in this section.


We use solutions from third parties for analytics, advertising and proper operation of the Website and the App. We may be obliged to share your data with such parties in correspondence with their own Privacy Policies. Check their Privacy Policies in order to be aware of the way your personal information and other data might process by them, as well as of the changes they might make to them. Every third party we transfer data to, as outlined in their Privacy Policies, complies with the Data Protection regulations in the jurisdictions they operate in. We may be obliged or allowed to provide information to other third parties if it is allowed by applicable laws. We only transfer these data in compliance with applicable Data Protection laws. We also may transfer your Personal Data to a third party in the following cases: • if we need so to protect the legal rights of IguVerse LLC, our users, business parties or other interested parties; • if we need so to enforce our agreements with you; • if we need so to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.


We process your personal data for the reasons mentioned below: • Provision and proper operation of our services, as well as facilitating your access to the services if you use a different device or temporarily cease to use the services. • Service management and protection, including analytics, testing, user support etc. • Communication with you on the matter of your inquiries submitted to our support team. • Planning further development of and updates to the services, as well as their technical improvement based on user data • Advertising In case of your provision of an error report to us, we might use it for the elimination of the error and technical upgrades to our services.


Users that happen to be citizens of the EU and fall within the scope of a data subject may exercise certain rights regarding their data processed by us. In particular, users have the right to do the following: • Right of Withdrawal. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data. • Right to object. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. • Right of Access. Users have the right to learn if Data is being processed by the IguVerse LLC, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing. • Right of Rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected. • Right to Restriction of Processing. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, we will not process their data for any purpose other than storing it. • Right to Deletion. Users have the right, under certain circumstances, to obtain the erasure of their data. • Right to Data Portability. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. • Right to Lodge a Complaint. Users have the right to bring a claim before their competent data protection authority.


If you believe your personal information might have been misused or your rights have been violated, please contact us at the below email address. All the complaints are reviewed and taken seriously and meticulously. We uphold the policy to deal with complaints in a timely, effective, fair and consistent manner.


If you have any questions in regard with this Privacy Policy, complaints about violation of your data protection rights or any other matter for discussion which relates to this Privacy Policy, contact us using the following e-mail address. [email protected]

Last updated: October 1st, 2022